Monday, December 6, 2010

Six Tips For Hiring Successful Telephone Sales Powerhouses

Hiring strong telephone sales professionals is absolutely vital in order to create success for your company. Talented telephone sales pros know how to increase your profits while creating a positive image for your business in the minds of customers. There are several things to think about when trying to hire telephone sales professionals.
This article contains the top six strategies to keep in mind when you begin hiring extraordinary telephone sales professionals such as: why you should confirm the candidate's experience, calling their references, asking for qualified referrals, conducting phone auditions, looking at the numbers and listening to your intuition.
The first key for finding qualified telemarketers is to review their past telemarketing experience. The last thing you want to do is hire telemarketers without experience because this is a tough business and you want to know that your team can handle it.
Tip number two to employing good telephone salespeople is to properly confirm their references. Their previous employer or client can let you know exactly how this candidate has been at achieving their sales goals and maintaining a professional image.
Tip number three for finding qualified telemarketers is to seek qualified business referrals especially from other business owners in comparable fields. If you know a business that has achieved excellent results with their telesales pros, you should ask how they hired them so you can pursue the same method for finding competent telemarketer that get results for your business.
The fourth key to employing good telephone salespeople is to give them a phone interview. This interview should be like an "audition" for the job and you can even ask potential salespeople to role-play a sales call with you.
Tip number five for finding qualified telemarketers is to validate their history of results if at all feasible. Bona fide professional telemarketers have their closing ratios memorized and can easily provide you with their sales numbers, because being an professional means knowing how many numbers they have to call before they make a sale.
The sixth and final key to employing good telephone salespeople is to trust your instincts. Once you have spoken to the potential candidates on the phone you should have a pretty good idea of what kind of impression they will make on your clients and how they will represent your company.
"Ahead of the game" telephone sales professionals will help to increase your sales. Finding the right telesales pros to work for your business can be a challenge, but once you find them they are invaluable. In fact, they have the ability to determine the success or failure of your business.

Why Is Voip Replacing Pstn (public Switched Telephone Network)? Fiber Optic Communication Tutorial S

The traditional PSTN (Public Switched Telephone Network) has been continuously improving since its inception by Alexander Bell. There are valid reasons why PSTN exists in its current state.

What is Ring-Down

At first, Bell developed a ring-down circuit, which means no dialing of numbers. Instead, a physical wire connected two phone devices. You simply pick up the phone and the other person is on the other end directly and there was no ringing at all.

Basically this structure fell flat when more and more users joined the network. Since based on this concept, you will need a wire between any two person who wants to have a phone call. With more customers joining in, this became a messed up mesh network which was very costly and impossible to construct and manage.

The Inception of Switch

That was the time when the concept of a switch came to play. Each user only needed one cable to connect to the central office switch, the switch can then connect the user to any other users.

Initially, the switch was manually operated by a telephone operator. The operator connected the caller to whoever he wanted to call by manually connecting the voice path.

Later, the manual labor switch was replaced by electronic switches which was much faster and had much more capacity.

Limitations of PSTN

PSTN has actually done a pretty job: switching voice calls, that is, until now. With more data traffic than voice traffic on the network, the traditional PSTN network just is not flexible enough to keep up with the new technologies and customer requirements. Here are some simple explanations.

1. Data traffic has overtaken voice traffic. The current status is: data traffic is actually running on top of networks that were built for voice. However, data traffic has its own characteristics which makes it simply not efficient running on top of a voice network.

The industry trend is to build networks with a data-centric approach. Then all traffics including data, voice and video can all run on this network.

2. PSTN is not capable of keeping up with customers' new demands. PSTN was designed as a one-company show. Only vendors of the PSTN equipment can develop applications for that equipment. With modern ever changing demands, it is simply impossible for any one company to meet all the needs of all the customers. A more open infrastructure which allows many vendors to provide applications is required.

3. Current PSTN cannot support Data, Video and Voice altogether. In the backbone of PSTN, the convergence of data, voice and video is has been happening for fairly long time. However, it still takes some time to make it to all the homes. With high speed broadband access, such as DSL, cable or wireless, the convergence of data, video and voice to the home is finally happening.

4. PSTN was simply not designed for carrying data traffic. Because the bearer channels, call control and service logic are tightly bound in one closed platform, it is not possible to make minor changes that might improve audio quality.

Monday, November 22, 2010

What Is Voice Over Internet Protocol?

Voice Over Internet Protocol

Actually, there are three different types of VOIP services. The most commonly used service for business purposes is the VOIP service processed by using an "Analog Telephone Adapter" which is also known as ATA. It is the simplest type of VOIP service as ATA permits the use of a standard phone and it does not require any specifically designed IP phones that are generally used in other types of VOIP services.

ATA functions by transforming the analog signals into a set of digital packets. These packets are forwarded to the broadband internet connection and are apportioned to the apt and appropriate telephone exchange for the call to get completed.

How The Use Of VOIP Phones Is Advantageous In Business

The VOIP telephone service has been gaining popularity tremendously, especially, in the field of businesses. The VOIP service providers permit the utilization of standard telephones which enables to make phone calls through a telephone connected to a landline telephone system.

The VOIP system is inexpensive as the making of calls by using this system does not require any setting of phone lines and even the charges of calls are very cheap. This feature of cheap call rates is very much beneficial for the business people who are managing their businesses at international levels. It is the most efficient method of telephone system.

Difference Between VOIP Telephone System And Regular Telephone System

There are many people those who are bit confused between a VOIP telephone system and a regular telephone system. No doubt, the purpose of both the telephone systems is to make phone calls but the main difference lies in the manner they both work.

In a regular phone system, the analog audio signals are forwarded through fiber optics in the form of telephone lines to the traditional telephone companies and get converted into the voices. But in case of VOIP telephone system, the analog signals get converted into digital packets and are then forwarded to the broadband internet connection, which are then distributed to telephone exchange for the completion of a call.

How To Select Perfect VOIP system

There are numerous VOIP service providers in the competitive market but you should choose the best among them. The following tips can really assist you in finding the best service provider.

1 - Before planning to opt for a VOIP service provider, you should always survey the market thoroughly by going through the reviews and testimonials of the existing or old users. This will help in getting a comparative scenario in front of you and will help in taking a decision.

2 - You should always choose the VOIP service that provides all the services required by you. For example, a method to upgrade VOIP network without any additional equipment, cheap local and international call rates, etc.

3 - Enquire from the service providers about the features that they proffer if the phones and the analog adapters have to be taken along on business trips that is whether they provide wireless phones or handsets in such a case or not.

The Voice Over Internet Protocol telephone system has proved to be a great model in the telecommunication industry because of its unique features.

Business Telephone Systems Today

The preceding 15 years have seen mammoth steps to the fore in the styles of presented communication equipment.
To help you get to grips with this equipment the subsequent commercial telephone systems guide has been put together, and to make the it easy to figure out the phone system types have been written down in date order of there launch to the market.

Digital PBX Systems
This type of communications platform, also badged a key system or TDM switch have been in circulation for nearly 20 years but are still built today in much smaller numbers. A digital PBX is put in locally on the company premises themselves and all phone calls are dealt with on site, both inbound and outbound.

Feature Line telephone Solution
Feature line, or Centrex, solutions have been around for over 20 years and are provided by the telephone commercial line carriers themselves. A devoted telephone line is installed for every user that wants a phone. The phone calls are processed off site at the local phone exchange and the service is usually installed today for minor set ups.

Hybrid PBX Solutions
The most familiar business phone system solution in operation today is a Hybrid PBX which supports both IP and digital phone lines and equally IP and digital handsets. Hybrid PBX phone systems are put in and managed locally in the users business building.

IP PBX phone System
An IP PBX telephone solution, frequently referred to as a pure IP system, provides simply IP compatible end points. The IP devices will consist of the telephone lines themselves and actual telephone extensions. IP PBX phone solutions are also installed into the owners company premises with calls traffic switched on site.

Hosted PBX
A Hosted PBX small business solution, otherwise known as IP Centrex or hosted VoIP system, circles around end users running an IP enabled commercial telephones on their work stations which in turn are installed via data circuits to a remotely hosted telephone system, regularly housed in a dependable data centre. Calls are processed off site.

Soft Switch telephone Systems
A soft switch telephone system is fundamentally just telephone based software that is uploaded onto a PC server, normally hosted by the local business. This system supports SIP based phones, and is progressively more connected to SIP trunks to allow outbound and inbound calls as oppose to traditional ISDN or PSTN phone lines.

Mobile PBX commercial phone Solution
Mobile PBX or Hosted MBX telephone system acts as a remotely hosted PBX with all calls dealt with off site, however instead of using fixed IP telephone handsets mobile telephone handsets are connected to handle all telephone calls. On site phone system operators often connect a headset and Computer to deal with the incoming calls.

Telephone Conference

During the ancient times, people rely on difficult means of communication. In Egypt, they used trumpets to call people. In China, they used the gong. To send letters to a faraway land, people hired the services of birds, until came such time when post offices were formally opened and postmen were employed.

It was the Alexander Graham Bell’s invention of the telephone that made a milestone in the history of human communication. From thereon messages were not only transmitted through ink and paper anymore. Human voice was exactly captured and sent through electric wires, and the exchange of thoughts with other people had become extraordinarily effortless.

And after many decades, with enhanced telephone technologies in almost all the places in the world, setting group meetings has also become easy with telephone conference. The constraint of transportation has been eliminated as groups can virtually gather together and talk about their agenda in a fast, efficient and hassle-free way. Different data services like radio and television are fused with the newest telephone technologies and built a system that makes a strong means of communication empowering communities of common understanding.

Is Psychic Reading Real?

Accurate psychic reading asserted to be in contact with the spirits of the dead or entities that are living in the parallel universe. There have been a lot of psychic who have been learn personally by logical analysis, and become eventually an expert with their own respective field which is astrology. However there have been further ideas in regards with these and in the famous words of William James, the great thinker of the 19th century, "only one white crow is essential to invalidate the notion that all crows are black".

Psychic reading perhaps have the most interesting idea that a man could ever known. Believing into something is not that easy most to the people who are born in the place that astrology never existed. Just keep in mind that a psychic will only give you some advices and assistance in regards with your life, health, love and wealth. It doesn’t mean that if you ask for a psychic reading your life would turn into happy ending. People have their own mind, decisions and actions on how to deal with life, it’s up to them if they want to be happy or not.

Goodluck and ask for a guidance to a psychic if this New Year will bring a good luck to you!

For all those people who believe that they are having some things happening in their lives that they cannot explain unless they seek some divine help, then they should be happy because there’s a lot of available online now. Through telephone psychic readings, you can now have all these issues resolved. There are telephone readings that anybody can receive twenty four hours a day seven days a week for a very reasonable amount. For example if you have a close relative that you feel is still reaching to you from the other side then here is your chance to be able to talk to them and get that closure that you have always been yearning for. Telephone readings can help you get in contact with these people who were physically in your life at one moment or the other and no longer are. These telephone psychics have helped so many individuals find the peace of mind that they need and that they deserve.

Getting in touch with the relatives and friends who have crossed over to the afterlife is not the only thing that these telephone psychics are good at. Telephone readings can also help a curious mind discover who they were in the previous life. If you are one of those people who believe in reincarnation then these telephone psychic readings will be a direct compass to exactly who or what you were in the previous life times.

Telephone psychic readings can also open another form of portal for you. This time it would be towards the future and not the former lifetime. You would be able to get a glimpse into what your stars have written for you in the future through these telephone readings. The telephone psychics can take a look at your horoscopes in all the different charts that are in existence and let you know the most probable path that your life is bound to go down on. The telephone psychics love to call this a live horoscope forecast that they believe can be correct down to the t. If you therefore want to have some predictions on your life given to you then the telephone readings are a sure bet for you as any other.

The good thing about these telephone psychics is that there are myriads of them to choose from. A majority of the ones that you will get to find out about quickly will have become so popular because of their margins for error. The more accurate the telephone readings are the more the popular the psychics become. This is your chance to jump in and take advantage of these professional telephone readings today.

Find People By Phone Number. Reverse Telephone Directory

How much times have you discovered that you knew person telephone number but you did not know their address? They might be an old friend or an ex-partner, or even an bad human who keeps joke calling you nightly. Never mind why you want that address, you are able to find people by telephone number if you know where to look - Reverse Telephone Directory.

Lots of Promises - Few Results

There are masses of services that offer telephone number lookups. With a reverse number search, you are able to easily find anyone by their telephone number. All you do is enter the area code and the 7 digit number, the service runs through its database in a matter of seconds searching an exact match, then what that match is found the outcomes are displayed on the screen for you. Those results should include the someone's name and address associated with the telephone number.

That's the fine news. The bad news is that if you rely only on the free reverse search services, then you may not be able to hear what you are seeking. The cause is that if the number comes from a mobile phone or an unlisted phoner, then you will not get any outcomes from your search. Why? Since these numbers are not included in the databases used by the free services, because those numbers are not part published as is way your landline number is.

Reverse Telephone Directory - Results Guaranteed!

If you prefer to find people by telephone number and you want guaranteed outcomes, you will need to use Reverse Telephone Directory. With this service, you are able to find information using any type of telephone number, including mobile phone numbers. The Reverse Telephone Directory database has more records available than virtually any other service around, tipping the scales of running a productive search heavily in your favour.

That's nicer news, but the best news is that you do not even need a late number. If you have not called the someone in several years it does not matter. As a filed member of Reverse Telephone Directory, you are able to use expanded people lookup tools in order to track down the someone's latest address. It does not matter if the last time you called that phone number was 5 or 10 years ago - with the Reverse Telephone Directory databases you will be able to find people by telephone numbers consistently.

Membership includes supplementary value-added services, such as access to additional background information, expanded databases, and even family members. And membership accompanies a 100% no-bull guarantee. No results, no accusation - it is no risk - you simply can not lose!