Project a Truly Professional Image The major benefit of implementing a hosted PBX system in your business organization is that it makes your business dealings appear highly professional. An impressive business profile will surely bring you more and more customers. A hosted PBX system comes with a number of user-friendly call handling features such as auto attendant, call conferencing, find me follow me call forwarding, caller identity, voice mail, fax, fax to email, music on hold and more. State-of-the-art Phone System for Your Business Office The automatic call answering system, auto attendant, receives all calls with professional greeting messages. It offers a set of options such as dial by name, dial by extension, zero out to live operator and more to the callers. Call routing to the appropriate extensions is carried out by the system according to the option selected by the caller. The system can easily handle multiple calls at the same time without sending busy signals to the callers. With the help of the find me follow call forwarding facility, the calls to your official numbers is routed to the set of alternate numbers provided, including cell phone numbers. Therefore your business can be managed from any location and still create the impression that you are answering from the corporate office. Besides, this feature also enables to maintain contact with your workforce located in different places. The system routes the unattended calls to the voice mail boxes of the employees so that the callers can leave voice messages. This feature eliminates the chances of missing important business calls. These voice mails can be delivered as audio file attachments to your email accounts so that you can easily respond to the queries of the customers even while you are on the move. No Need to Make Hardware Investments For utilizing the services of this advanced phone system, it is not necessary to buy and maintain costly PBX equipments in your office premises. The equipments are preserved at the service provider’s site and services are offered through a hosted server using high speed Internet connection or dedicated telephone network. As the services are shared among a number of users, you can utilize the services at affordable monthly subscription charges.

An internet phone can process incoming calls, audio and video conferences, etc. In addition, the internet phone can be used anywhere that has the capability of connecting to the internet, including on a vacation. In fact, the internet phone allows individuals to travel worldwide and still be able to make or receive phone calls.

Even with all of it's benefits and the many advancements of technology, the internet phone does have a few drawbacks. For example, quality challenges are sometimes present as there may be delays or scratches in the connection. While conventional telephones are connected to reliable telephone company lines, internet phone users do not have the same advantage. Power failure does not necessarily affect conventional phones, but where an internet phone uses a modem to connect calls, a power failure could result in the loss of a connection. The only exception may be if the individual has a notebook computer and operates his/her internet phone via battery backup on their computer.

Another drawback to the use of an internet phone is the difficulty in routing emergency calls. In fact, some locations may result in an impossible connection to an emergency call center. There are plans in place, however, to correct the problem by implementing the technology that would allow successful emergency calls. The security of internet phone calls may also be in question as the majority of calls are not supported by encryption. This makes it easier for anyone to overhear or gain access to the conversation, even without permission or the knowledge of the talking parties.

As the popularity of the internet phone continues to grow, the creators will continue to implement improvements that will keep their customers chatting. When the internet began years ago, nobody could have envisioned a day where faxes, phone calls and mail would be exchanged via the world wide web. Today, all of that has changed. Where there once was only postage fees for mail, e-mail is now free. Where there once was fax paper and toner, there are now ways to deliver faxes directly to an e-mail box. And, where there once was dialing a phone, there is now dialing into an internet connection and video conferencing. As the internet expands with each passing day, the internet phone is sure to grow with it.